Question 1

What differentiates your capsule houses from traditional housing solutions?

Accepted Answer

Tui Homes embody modern, cost-effective, and space-efficient designs, providing a blend of innovation and comfort. They are manufactured using 2.5mm aluminum panels, ensuring excellent stability and a lifespan of 30 years.

Question 2

What kind of technology is incorporated in Tui Homes?

Accepted Answer

Tui Homes utilise smart engineering technology and the latest materials, ensuring robust construction, energy efficiency, and modern amenities. With multiple patents and certifications, our advanced manufacturing techniques meet the transportation and installation needs in various environments worldwide.

Question 3

Can I view a Tui Home before placing an order?

Accepted Answer

Absolutely! Tui Homes encourage prospective buyers to visit our showroom at 7 Natures Place, Tauranga between 10am and 2pm to experience our houses firsthand. Our professional team will guide you through the features and benefits of our products.

Question 4

What is the lead time for a Tui Home?

Accepted Answer

Lead time is 4 months after paying the deposit.

Question 5

Do Tui Homes come with a warranty?

Accepted Answer

Yes, Tui Homes offers a 30-year warranty on the galvanised steel frame, a 5-year warranty on builders' workmanship and a 1-year warranty on all electrics. Our strict quality control measures ensure that our products meet the highest standards of safety and durability.

Question 6

How do you ensure the quality and safety of a Tui Home?

Accepted Answer

Quality is paramount; Tui Homes adhere to a strict multi-stage QC process using SGS International during construction and before shipment, and comply with international safety standards. Our enhanced quality inspection procedures ensure that our products meet or exceed industry standards.

Question 7

What support and services do you provide post-installation?

Accepted Answer

Tui Homes offer maintenance services, ensuring your satisfaction post-installation. Our dedicated customer support team is always ready to assist you with any inquiries or concerns.

Question 8

How are Tui Homes transported?

Accepted Answer

Tui Homes are transported on the rear of flat deck trucks or trailers. Smaller units are hiabed and larger units are craned on to your site.

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